CUSTOMER FEEDBACK

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If you would like to leave some feedback please use the below form, email us or why not post a comment on TripAdvisor.

To Sue and all of the staff at the racquet club,

We want to extend a huge thank you for everything that you did for us up to and during our wedding day on Friday.

The room was decorated beautifully, the food was gorgeous, the service was amazing and your attention to time and detail faultless.

In particular we would like to thank you for the support you gave our grandparents. Without your support they would not have been able to enjoy the day in comfort like they did.

Our day was certainly the best of our lives and we can't thank you more for everything that you did for us. Our guests could not have spoken more highly of every aspect of the racquet club.

Thank you once again,

The new Mr and Mrs Bailey

We had our wedding on Saturday 31st March!
Everything was amazing, organisation, communication, ceremony, food, night!
Literally could not fault!
Will deffo be using the venue again ... maybe for an anniversary party � thanks again for making our day so amazing!
Helen
April 2018

Sue, Rob, Donna, Helen and the Team - Thank you so much for all that you did for our wedding on 31/12/11. The day was absolutely perfect - better than we could have ever hoped for - and we have had so many compliments from our guests about The Racquet Club. The food was divine, the venue was beautiful, and most importantly the service was exceptional. We have so many fantastic memories from our big day banked for the future! We look forward to coming back as regular customers. We cannot thank you enough. Love & best wishes, Rob and Suzanne Wycherley xxxx Suzanne Wycherley;

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We had our wedding here 20th May 2017, ceremony, wedding breakfast and evening reception, i have to say i absolutley love the racquet club, it's beautiful from outside of the building to the inside, it was perfect and just what we were looking for, the location was easy enough for all our guests to find, all the staff were absolutely amazing from start to finish, nothing was to much trouble, the ceremony was beautiful and relaxed, the wedding breakfast was enjoyed by all, there were so many compliments on the food and venue itself, our guests were pleasantly suprised with this venue, which made it all the more special for us,the evening buffet was also enjoyed by all, i would definitely recommend the racquet club to anyone, thanks to sue and all her amazing staff, you made our day just perfect, thanks for all your hard work, the new Mr & Mrs cartwright

“Couldn't fault our wedding day here” Reviewed 25 June 2016 Had a fabulous wedding here. the staff were amazing and looked after us very well. Very organised. Was always at the end of an e-mail to answer any queries I had and believe me that is an absolute godsend when you are a stressed out bride! The food was gorgeous. the venue is stunning and they had set the room up to exactly how I wanted it. Sue is such an asset to the hotel, we made some big changes to the wedding a few months before and she helped sort it all out with me and was so supportive so thank you for that! Danielle

“Our Wedding ” Reviewed 24 October 2016 via mobile I don't know where to begin and there aren't enough words to describe this place! Phenomenal! The building, the interior, the bedrooms, the food and mainly the staff! From the very 1st second we came to look round to the lady one of us leaving on Sunday they have been amazing! Polite, friendly, helpful, organised, patient, fun and impeccable! I can not recommend this venue enough! We've had dates here too along the way of planning. Nothing has been too much - the family dog even stayed overnight and got to come to our reception!  I felt stress free, reassured and confident that our day would go to plan! I felt like a princess from the moment I came in to set up to the moment we left the next day!  Every single guest has commented positively on our wedding - the atmosphere, the venue and the staff! Thank you from the bottom of our hearts! Stayed October 2016, travelled with family DtotheT

Hi Sue, I just wanted to drop you a line to say a huge ‘thank you’ to you and all of your superb team for enabling us to have such a fantastic time at Tony’s 50th Birthday party on Saturday 14th January.   We cannot speak highly enough of the brilliant service and support that we were afforded by you and your team. Nothing was too much trouble! From the moment we made the first enquiry, (way back in August 16), until the actual night, we were blessed with a high quality service. As the ‘party organiser’, I always received excellent communication from you and Donna, which in turn gave me absolute confidence that the evening would be a great success, which it was!   You have a beautiful venue, with fantastic staff! A huge thank you to the bar staff, catering staff, yourself and the events team for all of your support and hard work! You all provided us with such a warm welcome and a fantastic night! You have enabled us to create many wonderful, happy memories, which will live on with us for a very, very long time.   We’ve had so many positive messages from our friends and family relaying what a wonderful time they had! Our experience of our time at the Racquet’s Club has been totally positive and for that we thank you!   Thank you once again and well done for the great work that you and your amazing team do!   With my warmest wishes, Ruth Ruth

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